Terms of Service

Effective date: April 19, 2026 · Last updated: April 19, 2026

These Terms of Service ("Terms") govern your use of Shadow AI Policy (shadowaipolicy.com) (the "Service"), operated by Simcha Fuchs ("we," "us," "our"), an individual operating a sole proprietorship doing business as Shadow AI Policy. By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

Important — The Service provides informational templates, not legal advice. Nothing generated by or obtained through the Service is legal advice. The generated documents are starting points that must be reviewed and approved by qualified legal counsel in your jurisdiction before adoption. We make no guarantee that any generated document complies with any specific law, regulation, industry standard, or contract. You are solely responsible for any decisions you make based on the Service's output.

1. Eligibility

You may use the Service only if:

You are at least 18 years old;
You have the legal authority to bind the entity on whose behalf you are acquiring the Service (if any); and
Your use complies with all applicable laws in your jurisdiction.

The Service is intended for use by businesses. Individuals not purchasing on behalf of a business may use the free preview but should not rely on any output for legal purposes.

2. The Service

The Service generates informational workplace policy templates tailored to inputs you provide (industry, company size, AI tools, data categories, and similar). Generation is performed by third-party large language models. The output is a starting draft intended to accelerate internal policy work.

We do not guarantee:

The accuracy, completeness, or currency of any generated content;
That any generated document is suitable for your specific situation, industry, or jurisdiction;
That generated content is free from errors, omissions, or misstatements;
Uninterrupted or error-free operation of the Service.

3. Pricing and payment

Current pricing is displayed on the homepage and may change at any time. Current plans:

One-time purchase — a single fee for one policy kit generation.
Monitor plan — a monthly subscription fee that includes monthly refreshed policy kits and alerts when the AI landscape changes materially.

All fees are in U.S. dollars unless otherwise stated. Taxes, if applicable, are your responsibility. Payment is processed by Stripe; by paying, you also agree to Stripe's terms.

4. Refunds

We offer a 30-day money-back guarantee on both plans. See the full Refund Policy.

5. Subscription terms (Monitor plan)

The Monitor plan auto-renews monthly at the then-current price until cancelled.
You may cancel at any time via the Stripe customer portal link in your receipt email, or by emailing info@shadowaipolicy.com. Cancellation takes effect at the end of the current billing period.
We do not offer pro-rated refunds for mid-cycle cancellations (except under the 30-day money-back guarantee).
We may change subscription pricing with at least 30 days' notice by email. If you do not agree, cancel before the change takes effect.

6. Your content and responsibilities

You are responsible for all information you provide to the Service. You represent that:

You have the right to share the information with us;
The information is accurate to the best of your knowledge;
You will not input any data that you are not authorised to disclose (e.g., third-party confidential information, protected health information belonging to others, or personal data of individuals who have not consented).

7. Intellectual property

Your output

You own the specific policy documents generated for your company from your inputs. You may edit, distribute, and use them for any lawful business purpose, including internal distribution to employees and inclusion in employee handbooks.

Our IP

We own the Service itself: the website, source code, prompts, templates, underlying generation logic, trademarks, and branding. You may not:

Resell, sublicense, or redistribute the Service or access to it;
Reverse engineer or attempt to extract our prompts or generation logic;
Use the Service to train a competing AI policy generator;
Use our name, logo, or trademarks without written permission.

8. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. WE EXPLICITLY DISCLAIM ALL WARRANTIES INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND LEGAL COMPLIANCE.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT: (A) ANY GENERATED DOCUMENT WILL MEET THE REQUIREMENTS OF ANY APPLICABLE LAW, REGULATION, OR INDUSTRY STANDARD; (B) ANY GENERATED DOCUMENT WILL BE LEGALLY ENFORCEABLE OR ADEQUATE TO PROTECT YOUR BUSINESS FROM ANY RISK; (C) THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

Our aggregate liability arising out of or relating to the Service, whether in contract, tort, warranty, or any other legal theory, shall not exceed the total amount you paid to us for the Service in the twelve (12) months immediately preceding the event giving rise to the claim, or one hundred U.S. dollars (US$100), whichever is greater.
We shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to lost profits, lost revenue, lost data, business interruption, regulatory fines, litigation costs, or damages resulting from reliance on any generated content, even if we have been advised of the possibility of such damages.
You acknowledge that the fees charged reflect this allocation of risk and that the Service would not be offered at these prices without these limits.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of certain damages; in those jurisdictions, our liability is limited to the maximum extent permitted by law.

10. Indemnification

You agree to defend, indemnify, and hold harmless Simcha Fuchs and Shadow AI Policy from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

Your use of the Service;
Your violation of these Terms;
Your violation of any law or the rights of any third party;
Any content, data, or information you provided to the Service;
Your use of any generated document, including its adoption, distribution, or enforcement within your organisation.

11. Termination

You may stop using the Service at any time. We may suspend or terminate your access, with or without notice, for any reason, including if we believe you have violated these Terms. On termination, provisions that by their nature should survive (e.g., intellectual property, warranty disclaimers, limitation of liability, indemnification, governing law, dispute resolution) will survive.

12. Governing law

These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law principles.

13. Dispute resolution — mandatory arbitration and class action waiver

Please read this section carefully. It affects your legal rights.

13.1 Informal resolution first

Before filing any formal action, you agree to contact us at info@shadowaipolicy.com and attempt to resolve the dispute informally for at least thirty (30) days.

13.2 Binding arbitration

If informal resolution fails, any dispute arising out of or relating to these Terms or the Service shall be resolved exclusively by binding individual arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will be conducted in English and, unless the parties agree otherwise, on a documents-only basis. The seat of arbitration is Cheyenne, Wyoming, USA.

13.3 Class action and jury trial waiver

YOU AND WE EACH WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE ACTION. DISPUTES MUST BE BROUGHT INDIVIDUALLY AND CANNOT BE CONSOLIDATED WITH CLAIMS OF OTHER USERS.

13.4 Limitation period

Any claim must be filed within one (1) year after the cause of action arises; otherwise it is permanently barred. This period is shorter than the default statute of limitations and is a material condition of the Service being offered at the current price.

13.5 Exceptions

Either party may seek injunctive relief in court to protect intellectual property rights or to enforce the arbitration agreement.

14. Changes to these terms

We may update these Terms from time to time. We will update the "Last updated" date. For material changes affecting subscribers, we will notify you by email at least 14 days before the change takes effect. Continued use after the change constitutes acceptance. If you do not agree with the change, stop using the Service and cancel any subscription.

15. Miscellaneous

Entire agreement. These Terms together with the Privacy Policy and Refund Policy constitute the entire agreement between you and us regarding the Service.
Severability. If any provision is held unenforceable, the remaining provisions remain in full force.
No waiver. Our failure to enforce any provision is not a waiver of that provision.
Assignment. You may not assign these Terms without our written consent. We may assign without consent in connection with a sale of the business.
Force majeure. We are not liable for delays or failures resulting from events beyond our reasonable control.

16. Contact

For any question about these Terms:

Email: info@shadowaipolicy.com